Modern, forward-thinking businesses are built upon a complicated technology footprint made up of multiple components, multiple systems and multiple third-party services that all must run in harmony. Lithium Networks is your trusted IT services provider in Northeast Austin and throughout the entire Austin region & support team to help you identify, deploy, manage and maintain technology solutions designed to fit your business objectives & overcome obstacles.

At Lithium Networks, we provide Austin managed services at controllable monthly costs and IT project consulting services in Northeast Austin across your business's full technology lifecycle. As an Austin managed services company for over a decade, we can take repetitive IT support functions off of your plate so that you can focus on meeting other mission-critical objectives.

A Managed IT Services Company in Austin since 2008

Lithium Networks has been providing IT services & project consulting to large & small organizations in the Austin area since 2008. Our overall service area for managed IT services and onsite IT support includes and . We also handle managed IT services, remote network & server management, remote helpdesk support, application support, cloud management and IT purchasing optimization for a variety of national organizations from our Austin headquarters.

Managed IT and Co-Managed IT Service Offerings in Austin to fit your needs

Northeast Austin-based organizations of various sizes choose our Austin managed IT services to play various IT roles in their organization, either as a full service outsourced IT department or as a complement to existing inhouse IT staff.

Our managed IT services & co-managed IT services provide enterprise-level remote helpdesk support to knowledge workers and line employees, giving your company IT staff time to focus on key company functions.

Our RMM & ticketing platform makes the co-management of inhouse IT resources easy & provides tracking of all IT incidents, requests & resolutions. The onboarding team within our Austin managed services division also take care of ongoing new employee training with our ticketing platform, showing them how to submit requests & understand established escalation procedures.regarding use of our ticket system & escalation procedures. > Get a Quote for Managed IT Services in Northeast Austin> More on our Managed IT Services in Northeast Austin

Network Management & Server Management in Northeast Austin

We have worked on a large number of network design and installation projects over the years as well as frequent physical and virtual server deployments in Austin. Our Austin managed services team handles all monitoring, management and ongoing support after launch of the network and servers on a monthly basis for one affordable rate. We also include 24/7 monitoring and remote proactive issue resolution as well as patching and updating for both local and cloud-based infrastructure.

With alerts when systems reach certain performance or usage thresholds, we are able to address issues before they become critical. > Get a Quote for Network Management in Northeast Austin> More on our Network & Server Management in Northeast Austin

Employee IT HelpDesk in Northeast Austin

The consistent stream of of daily tech support requests from knowledge workers and other company employees can be a constant drain on your inhouse IT department's time, making them unable to complete more important projects. Our IT help desk services in Northeast Austin let you transition the handling of employee technical issues over to our Austin-based managed IT services team to address in a timely fashion, all for an affordable monthly rate. > Get a Quote for IT HelpDesk Support in Northeast Austin

Onsite IT Support in Northeast Austin

Our onsite Austin IT support services are available to go onsite in the event of support requests that require in-person resolution. We travel all over the Austin area Our onsite IT support team in Austin increases your organization's responsiveness to individual employee & companywide IT issues. Our site visit fees to offices in Austin are low across the region and make bringing us onsite a no-brainer. > Get a Quote for Onsite IT Support in Northeast Austin> More on our Managed IT Services in Northeast Austin

Cloud Services Management & Private Cloud Management in Northeast Austin

Moving aspects of IT infrastructure to the cloud doesn't have to be complicated when you bring in the right expertise. Our managed IT services team works with you to choose and deploy cloud solutions that make the most sense for your business, using a security-focused approach that also fits within your overall budget constraints. > Get a Quote for Cloud Services Management in Northeast Austin> More on our Managed Cloud Services in Northeast Austin

We have valuable experience and expertise in creating, launching and supporting public and private cloud environments that our Austin managed services team is happy to share with you. The actual migration and switchover to the cloud is carefully handled by our team, and an ongoing support relationship is put in place to ensure optimum performance through ongoing management.

Application, Database & Server Migrations in Northeast Austin

We have years of expertise in application, database & server migrations for companies both in Northeast Austin and out of the area, and can complete your migration with very limited downtime. Our general migration scope typically includes user accounts, agent jobs, SQL Server Integration Service (SSIS) packages and other defined data.

Our migration services include email migrations to Office 365 (O365) and Google Workspace (G Suite), database migrations to SQL Server, migrations to AWS, migrations to Google Cloud, application porting & re-factoring, application re-engineering & modernization, and full-service lift and shift migrations. > Get a Quote for Migrations in Northeast Austin

Data Center & Colocation Services near Northeast Austin

We operate our own data center located in Austin, Texas, featuring carrier-neutral connectivity, multi-layered security & SEC Rule 17-4a Compliant Backup Services. Our data center is active in maintaining client hosted cloud solutions, virtual servers, applications and hosted desktop, along with facilitating secure filesharing and disaster recovery deployments.

The Lithium Networks' data center offers fair and competitive rates that are better than most major providers. > Get a Quote for Data Center, Hosting & Colocation in Northeast Austin> More on our Data Center / CoLocation Services in Northeast Austin

Hardware & Software Purchasing in Northeast Austin, TX

We are authorized partners & have a history of successful negotiation with enterprise brands and major service providers on a national scale. For over a decade, we have built purchasing relationships that ensure our customers get the best value and most competitive pricing.

We are local resellers of all the technology products needed to outfit your office, your network closet, and your business-critical applications. > Get a Quote for Hardware & Software Purchasing in Northeast Austin> More on our Hardware & Software Purchasing in Northeast Austin

Cybersecurity Assessment Details

This is a complementary offer! Our managed IT services team will complete an assessment of your infrastructure. Choose one of the following assessments.

All completed assessments include a report on the findings, a meeting for explanation & review of the report, as well as a plan for mitigation with estimate by our team.

We use several protocols to discover and probe network assets. This is useful to maintain a central asset repository and helps reduce risks and shadow IT.

Our proprietary tools detect vulnerabilities in end-user devices like laptops and desktops as well as in network infrastructure, including servers, virtual machines, routers, access points, firewalls, printers, and more. We leverage several sources for gathering vulnerabilities including the NIST’s National Vulnerability Database (NVD) and several OEM sources.

For many customers, AD is the cornerstone of their network, holding the “keys to the kingdom” that needs to be suitably protected. Our team performs AD assessments to identify misconfigurations, weak policies, and privileged user access.

Our tools support scanning a customer’s IT infrastructure for common cybersecurity compliance standards that make up the foundation of a strong cybersecurity strategy. Currently, we analyze compliance standards like PCI DSS, HIPAA, GDPR IV, NIST 800-53, NIST 800-171, CIS, CIS 8.0, ISO 27002, Cyber Essentials, and Essential Eight.

External scans show network weaknesses that could lead to a potential incident. External scans help detect open ports, protocols, and named vulnerabilities in public-facing network equipment such as web servers and firewalls.

All too often users inadvertently install unauthorized applications or uninstall applications mandated by corporate policy. The disparate set of applications makes it difficult for a security practitioner to manage application vulnerabilities. Our analysis includes an application baseline scan to detect anomalies in your application inventory.

Our assessment includes an Application Patching feature that lets us find & mitigate vulnerabilities in third-party Windows applications. This greatly reduces the risk exposure and helps safeguard the network from external actors.

Our managed IT services in Austin take repetitive IT tasks like employee helpdesk and network management off of their plates, allowing them to dedicate their time toward the most important IT functions. Our IT services costs overall are affordable on a monthly basis compared to the cost of recruiting, training, managing and retaining trained IT personnel for your own internal IT staff in Austin.

Managed IT Services & IT Support Available All Over Austin

We provide essential IT services to businesses of all types and sizes throughout the Austin area.

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