Proactive Approach
We implement systems that ensure we stay ahead of potential problems. Our proprietary blend of software allows us to monitor networks, workstation usage, and system health securely, without disrupting end users. This alerts us to changes and system decay well before they become critical issues and often before they are even noticed by end users.
Exceptional Service & Support
We know how valuable your time is, and how frustrating it is to wait for an issue to be resolved, a question to be answered, or a feature to be configured. That is why service, support, and end-user training are part of our commitment to you. Our team can troubleshoot almost entirely remotely and we offer unlimited onsite support when you really need it at no additional cost – which saves you even more time and stress.
Steeped in Hardware
Since we were founded in 2006, hardware sourcing, configuring, right sizing, and installing has been a core part of our business. Over the past decade, we have developed key high-level partnerships with most, if not all, major manufacturers and software providers. This allows us to provide the best pricing for our clients. It also allows us to be manufacturer agnostic with our solution recommendations. We recommend the best equipment for your budget and leverage our partnerships for better pricing.
Clear Pricing
We believe in being upfront and providing our clients with transparent pricing. Instead of tacking on fees and hidden costs, we want you to know the true cost upfront. We also make it easy to forecast your IT spend as you grow. You may not find our solution to be the lowest cost option. You will, however, always get the best knowledge and expertise to give your business real measurable benefits.
Turnkey Technology Partners
Our team’s experience runs from help desk to cloud network containerization to sourcing and installing total network refreshes. Our team has experience working with varied operating systems, major software applications, security audits, and cloud migration. Simply put: We have expertise in every aspect of IS and IT. Our depth of knowledge allows us to provide support, project design and execution, and hardware with very few to no outside vendors. Our clients turn to us for recommendations, strategy sessions, and budget planning.