A Managed IT Services Company in East Austin since 2008

Lithium Networks has been providing IT services & project consulting to large & small organizations in the Austin area since 2008. Our overall service area for managed IT services and onsite IT support includes and . We also handle managed IT services, remote network & server management, remote helpdesk support, application support, cloud management and IT purchasing optimization for a variety of national organizations from our Austin headquarters.

Our RMM & ticketing platform makes the co-management of inhouse IT resources easy & provides tracking of all IT incidents, requests & resolutions. The onboarding team within our East Austin managed services division also take care of ongoing new employee training with our ticketing platform, showing them how to submit requests & understand established escalation procedures.regarding use of our ticket system & escalation procedures. > Get a Quote for Managed IT Services in French Place> More on our Managed IT Services in French Place

Employee IT HelpDesk in French Place

The consistent stream of of daily tech support requests from knowledge workers and other company employees can be a constant drain on your inhouse IT department's time, making them unable to complete more important projects. Our IT help desk services in French Place let you transition the handling of employee technical issues over to our Austin-based managed IT services team to address in a timely fashion, all for an affordable monthly rate. > Get a Quote for IT HelpDesk Support in French Place

We have valuable experience and expertise in creating, launching and supporting public and private cloud environments that our East Austin managed services team is happy to share with you. The actual migration and switchover to the cloud is carefully handled by our team, and an ongoing support relationship is put in place to ensure optimum performance through ongoing management.

Data Center & Colocation Services near French Place

We operate our own data center located in Austin, Texas, featuring carrier-neutral connectivity, multi-layered security & SEC Rule 17-4a Compliant Backup Services. Our data center is active in maintaining client hosted cloud solutions, virtual servers, applications and hosted desktop, along with facilitating secure filesharing and disaster recovery deployments.

We are local resellers of all the technology products needed to outfit your office, your network closet, and your business-critical applications. > Get a Quote for Hardware & Software Purchasing in French Place> More on our Hardware & Software Purchasing in French Place

Cybersecurity Assessment Details

This is a complementary offer! Our managed IT services team will complete an assessment of your infrastructure. Choose one of the following assessments.

All completed assessments include a report on the findings, a meeting for explanation & review of the report, as well as a plan for mitigation with estimate by our team.

We use several protocols to discover and probe network assets. This is useful to maintain a central asset repository and helps reduce risks and shadow IT.

Our proprietary tools detect vulnerabilities in end-user devices like laptops and desktops as well as in network infrastructure, including servers, virtual machines, routers, access points, firewalls, printers, and more. We leverage several sources for gathering vulnerabilities including the NIST’s National Vulnerability Database (NVD) and several OEM sources.

For many customers, AD is the cornerstone of their network, holding the “keys to the kingdom” that needs to be suitably protected. Our team performs AD assessments to identify misconfigurations, weak policies, and privileged user access.

Our tools support scanning a customer’s IT infrastructure for common cybersecurity compliance standards that make up the foundation of a strong cybersecurity strategy. Currently, we analyze compliance standards like PCI DSS, HIPAA, GDPR IV, NIST 800-53, NIST 800-171, CIS, CIS 8.0, ISO 27002, Cyber Essentials, and Essential Eight.

External scans show network weaknesses that could lead to a potential incident. External scans help detect open ports, protocols, and named vulnerabilities in public-facing network equipment such as web servers and firewalls.

All too often users inadvertently install unauthorized applications or uninstall applications mandated by corporate policy. The disparate set of applications makes it difficult for a security practitioner to manage application vulnerabilities. Our analysis includes an application baseline scan to detect anomalies in your application inventory.

Our assessment includes an Application Patching feature that lets us find & mitigate vulnerabilities in third-party Windows applications. This greatly reduces the risk exposure and helps safeguard the network from external actors.

Managed IT Services & IT Support Available All Over East Austin

We provide essential IT services to businesses of all types and sizes throughout the East Austin area.

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