Growing companies today have to rely upon a complicated set of devices, systems and third-party services in order to meet their productivity and business automation goals. Lithium Networks is your trusted IT services provider in Caswell Heights and throughout the entire Central Austin region & support team to help you identify, deploy, manage and maintain technology solutions designed to fit your business objectives & overcome obstacles.

Trust Lithium Networks For Your IT in Central Austin

Lithium Networks has been providing IT services & project consulting to large & small organizations in the Austin area since 2008. Our overall service area for managed IT services and onsite IT support includes and . We also handle managed IT services, remote network & server management, remote helpdesk support, application support, cloud management and IT purchasing optimization for a variety of national organizations from our Austin headquarters.

Managed IT Services and Co-Managed IT in Central Austin

Organizations in Caswell Heights select our Central Austin managed IT services to play various IT roles in their organization, either as a full service outsourced IT department or as a complement to existing inhouse IT staff.

Our RMM & ticketing platform makes the co-management of inhouse IT resources easy & provides tracking of all IT incidents, requests & resolutions. New employee training & onboarding in relation to our ticketing platform are handled by our Central Austin managed services team on an ongoing basis. > Get a Quote for Managed IT Services in Caswell Heights> More on our Managed IT Services in Caswell Heights

Network Management & Server Management in Caswell Heights

Lithium Networks has completed network design and installation projects of various sizes as well as server configuration and deployment all over the Central Austin region. After deployment is complete, our Central Austin managed services division offers one controlled monthly rate for the monitoring, management and ongoing support of the network and server environment. We also include 24/7 monitoring and remote proactive issue resolution as well as patching and updating for both local and cloud-based infrastructure.

Outsourced IT HelpDesk in Caswell Heights

One of the biggest inefficiencies in internal IT departments is the daily stream of IT help desk requests from other employees - these low- and medium-level support tickets are a constant drain on your staff IT's time. Our IT help desk services allow you to offload responsibilities for dealing with employee support tickets and other technical issues over to our Austin IT services team to address on an ongoing basis. > Get a Quote for IT HelpDesk Support in Caswell Heights

Onsite IT Support in Caswell Heights

In the real world, a visit to your site by a Lithium managed services technician are still sometimes necessary in order to solve high level support requests. Our onsite IT support team in Central Austin increases your organization's responsiveness to individual employee & companywide IT issues. Our site visit fees to offices in Austin are low across the region and make bringing us onsite a no-brainer. > Get a Quote for Onsite IT Support in Caswell Heights> More on our Managed IT Services in Caswell Heights

Our Austin-based managed IT team can create and manage public, private or community cloud environments on your behalf, adding valuable expertise and experience while your internal staff focuses on other essential IT projects. We also address issues like the actual migration over to the cloud, scheduled rollover, and an ongoing support program that grows with your future needs.

Application, Database & Server Migrations in Caswell Heights

We have years of expertise in application, database & server migrations for companies both in Caswell Heights and out of the area, and can complete your migration with very limited downtime. Our general migration scope typically includes user accounts, agent jobs, SQL Server Integration Service (SSIS) packages and other defined data

Data Center & Colocation Services near Caswell Heights

We operate our own data center located in Austin, Texas, featuring carrier-neutral connectivity, multi-layered security & SEC Rule 17-4a Compliant Backup Services. Our data center is active in maintaining client hosted cloud solutions, virtual servers, applications and hosted desktop, along with facilitating secure filesharing and disaster recovery deployments.

The Lithium Networks' data center offers fair and competitive rates that are better than most major providers. > Get a Quote for Data Center, Hosting & Colocation in Caswell Heights> More on our Data Center / CoLocation Services in Caswell Heights

We are local resellers of all the technology products needed to outfit your office, your network closet, and your business-critical applications. > Get a Quote for Hardware & Software Purchasing in Caswell Heights> More on our Hardware & Software Purchasing in Caswell Heights

Cybersecurity Assessment Details

This is a complementary offer! Our managed IT services team will complete an assessment of your infrastructure. Choose one of the following assessments.

All completed assessments include a report on the findings, a meeting for explanation & review of the report, as well as a plan for mitigation with estimate by our team.

We use several protocols to discover and probe network assets. This is useful to maintain a central asset repository and helps reduce risks and shadow IT.

Our proprietary tools detect vulnerabilities in end-user devices like laptops and desktops as well as in network infrastructure, including servers, virtual machines, routers, access points, firewalls, printers, and more. We leverage several sources for gathering vulnerabilities including the NIST’s National Vulnerability Database (NVD) and several OEM sources.

For many customers, AD is the cornerstone of their network, holding the “keys to the kingdom” that needs to be suitably protected. Our team performs AD assessments to identify misconfigurations, weak policies, and privileged user access.

Our tools support scanning a customer’s IT infrastructure for common cybersecurity compliance standards that make up the foundation of a strong cybersecurity strategy. Currently, we analyze compliance standards like PCI DSS, HIPAA, GDPR IV, NIST 800-53, NIST 800-171, CIS, CIS 8.0, ISO 27002, Cyber Essentials, and Essential Eight.

External scans show network weaknesses that could lead to a potential incident. External scans help detect open ports, protocols, and named vulnerabilities in public-facing network equipment such as web servers and firewalls.

All too often users inadvertently install unauthorized applications or uninstall applications mandated by corporate policy. The disparate set of applications makes it difficult for a security practitioner to manage application vulnerabilities. Our analysis includes an application baseline scan to detect anomalies in your application inventory.

Our assessment includes an Application Patching feature that lets us find & mitigate vulnerabilities in third-party Windows applications. This greatly reduces the risk exposure and helps safeguard the network from external actors.

Our Central Austin managed services let you offload day-to-day, menial IT tasks like server / network management and IT helpdesk to our Austin-based team, allowing your internal IT to focus on more important goals and objectives. Our IT services costs overall are affordable on a monthly basis compared to the cost of recruiting, training, managing and retaining trained IT personnel for your own internal IT staff in Central Austin.

Managed IT Services & IT Support Available All Over Central Austin

We provide essential IT services to businesses of all types and sizes throughout the Central Austin area.

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