The IT footprint for most modern, growing companies requires multiple technology components, systems and third-party services in order to facilitate optimum productivity. Lithium Networks is your trusted IT services provider in Zilker and throughout the entire South Central Austin region & support team to help you identify, deploy, manage and maintain technology solutions designed to fit your business objectives & overcome obstacles.

A Managed IT Services Company in South Central Austin since 2008

Lithium Networks has been providing IT services & project consulting to large & small organizations in the Austin area since 2008. Our overall service area for managed IT services and onsite IT support includes and . We also handle managed IT services, remote network & server management, remote helpdesk support, application support, cloud management and IT purchasing optimization for a variety of national organizations from our Austin headquarters.

Select Managed IT or Co-Managed IT Services in South Central Austin

Zilker companies choose our South Central Austin managed IT services to play various IT roles in their organization, either as a full service outsourced IT department or as a complement to existing inhouse IT staff.

Our RMM & ticketing platform makes the co-management of inhouse IT resources easy & provides tracking of all IT incidents, requests & resolutions. The onboarding team within our South Central Austin managed services division also take care of ongoing new employee training with our ticketing platform, showing them how to submit requests & understand established escalation procedures.regarding use of our ticket system & escalation procedures. > Get a Quote for Managed IT Services in Zilker> More on our Managed IT Services in Zilker

Network Management & Server Management in Zilker

Since 2008, we have given local South Central Austin businesses access to our high quality network design and installation services as well as physical and virtual South Central Austin server configuration and deployment services. After launch of the network or servers, our South Central Austin managed services team provides affordable monthly rates for ongoing environment monitoring, management and support. We also include 24/7 monitoring and remote proactive issue resolution as well as patching and updating for both local and cloud-based infrastructure.

Employee IT HelpDesk in Zilker

The consistent stream of of daily tech support requests from knowledge workers and other company employees can be a constant drain on your inhouse IT department's time, making them unable to complete more important projects. Our IT help desk services in Zilker let you transition the handling of employee technical issues over to our Austin-based managed IT services team to address in a timely fashion, all for an affordable monthly rate. > Get a Quote for IT HelpDesk Support in Zilker

Onsite IT Support in Zilker

In-person visits to your offices are still needed in some cases to provide successful mitigation of higher level support ticket requests. Our onsite IT support services enhance the effectiveness and responsiveness of our employee helpdesk services.. Our onsite IT support team in South Central Austin increases your organization's responsiveness to individual employee & companywide IT issues. Our site visit fees to offices in Austin are low across the region and make bringing us onsite a no-brainer. > Get a Quote for Onsite IT Support in Zilker> More on our Managed IT Services in Zilker

We have valuable experience and expertise in creating, launching and supporting public and private cloud environments that our South Central Austin managed services team is happy to share with you. The actual migration and switchover to the cloud is carefully handled by our team, and an ongoing support relationship is put in place to ensure optimum performance through ongoing management.

Application, Database & Server Migrations in Zilker

We have years of expertise in application, database & server migrations for companies both in Zilker and out of the area, and can complete your migration with very limited downtime. Our general migration scope typically includes user accounts, agent jobs, SQL Server Integration Service (SSIS) packages and other defined data.

Data Center & Colocation Services near Zilker

We operate our own data center located in Austin, Texas, featuring carrier-neutral connectivity, multi-layered security & SEC Rule 17-4a Compliant Backup Services. Our data center is active in maintaining client hosted cloud solutions, virtual servers, applications and hosted desktop, along with facilitating secure filesharing and disaster recovery deployments.

The Lithium Networks' data center offers fair and competitive rates that are better than most major providers. > Get a Quote for Data Center, Hosting & Colocation in Zilker> More on our Data Center / CoLocation Services in Zilker

We are local resellers of all the technology products needed to outfit your office, your network closet, and your business-critical applications. > Get a Quote for Hardware & Software Purchasing in Zilker> More on our Hardware & Software Purchasing in Zilker

Cybersecurity Assessment Details

This is a complementary offer! Our managed IT services team will complete an assessment of your infrastructure. Choose one of the following assessments.

All completed assessments include a report on the findings, a meeting for explanation & review of the report, as well as a plan for mitigation with estimate by our team.

We use several protocols to discover and probe network assets. This is useful to maintain a central asset repository and helps reduce risks and shadow IT.

Our proprietary tools detect vulnerabilities in end-user devices like laptops and desktops as well as in network infrastructure, including servers, virtual machines, routers, access points, firewalls, printers, and more. We leverage several sources for gathering vulnerabilities including the NIST’s National Vulnerability Database (NVD) and several OEM sources.

For many customers, AD is the cornerstone of their network, holding the “keys to the kingdom” that needs to be suitably protected. Our team performs AD assessments to identify misconfigurations, weak policies, and privileged user access.

Our tools support scanning a customer’s IT infrastructure for common cybersecurity compliance standards that make up the foundation of a strong cybersecurity strategy. Currently, we analyze compliance standards like PCI DSS, HIPAA, GDPR IV, NIST 800-53, NIST 800-171, CIS, CIS 8.0, ISO 27002, Cyber Essentials, and Essential Eight.

External scans show network weaknesses that could lead to a potential incident. External scans help detect open ports, protocols, and named vulnerabilities in public-facing network equipment such as web servers and firewalls.

All too often users inadvertently install unauthorized applications or uninstall applications mandated by corporate policy. The disparate set of applications makes it difficult for a security practitioner to manage application vulnerabilities. Our analysis includes an application baseline scan to detect anomalies in your application inventory.

Our assessment includes an Application Patching feature that lets us find & mitigate vulnerabilities in third-party Windows applications. This greatly reduces the risk exposure and helps safeguard the network from external actors.

Our South Central Austin managed services are here to eliminate menial IT tasks like employee helpdesk support and network management for your internal IT department, so that they can focus on the most critical projects and department metrics. Our IT services costs overall are affordable on a monthly basis compared to the cost of recruiting, training, managing and retaining trained IT personnel for your own internal IT staff in South Central Austin.

Managed IT Services & IT Support Available All Over South Central Austin

We provide essential IT services to businesses of all types and sizes throughout the South Central Austin area.

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