Growing companies today have to rely upon a complicated set of devices, systems and third-party services in order to meet their productivity and business automation goals. Lithium Networks is your trusted IT services provider in Great Hills/Arboretum and throughout the entire Northwest Austin region & support team to help you identify, deploy, manage and maintain technology solutions designed to fit your business objectives & overcome obstacles.

At Lithium Networks, we provide Northwest Austin managed services at controllable monthly costs and IT project consulting services in Great Hills/Arboretum across your business's full technology lifecycle. As an IT service in Northwest Austin, our team eliminates the inefficiency of your day-to-day IT and guides you in the continued optimization of your business's technology.

A Managed IT Services Company in Northwest Austin since 2008

Lithium Networks has been providing IT services & project consulting to large & small organizations in the Austin area since 2008. Our overall service area for managed IT services and onsite IT support includes and . We also handle managed IT services, remote network & server management, remote helpdesk support, application support, cloud management and IT purchasing optimization for a variety of national organizations from our Austin headquarters.

Managed IT Services and Co-Managed IT in Northwest Austin

Organizations in Great Hills/Arboretum select our Northwest Austin managed IT services to play various IT roles in their organization, either as a full service outsourced IT department or as a complement to existing inhouse IT staff.

Managed IT services and co-managed IT services by Lithium Networks provide SLA-driven IT helpdesk support to the employee base and full network and server management and monitoring, giving your internal IT team the ability to put their time toward key systems and revenue-driving projects.

Our RMM & ticketing platform makes the co-management of inhouse IT resources easy & provides tracking of all IT incidents, requests & resolutions. The onboarding team within our Northwest Austin managed services division also take care of ongoing new employee training with our ticketing platform, showing them how to submit requests & understand established escalation procedures.regarding use of our ticket system & escalation procedures. > Get a Quote for Managed IT Services in Great Hills/Arboretum> More on our Managed IT Services in Great Hills/Arboretum

Network Management & Server Management in Great Hills/Arboretum

Lithium Networks has completed network design and installation projects of various sizes as well as server configuration and deployment all over the Northwest Austin region. After deployment is complete, our Northwest Austin managed services division offers one controlled monthly rate for the monitoring, management and ongoing support of the network and server environment. We also include 24/7 monitoring and remote proactive issue resolution as well as patching and updating for both local and cloud-based infrastructure.

With alerts when systems reach certain performance or usage thresholds, we are able to address issues before they become critical. > Get a Quote for Network Management in Great Hills/Arboretum> More on our Network & Server Management in Great Hills/Arboretum

Employee IT HelpDesk in Great Hills/Arboretum

The consistent stream of of daily tech support requests from knowledge workers and other company employees can be a constant drain on your inhouse IT department's time, making them unable to complete more important projects. Our IT help desk services in Great Hills/Arboretum let you transition the handling of employee technical issues over to our Austin-based managed IT services team to address in a timely fashion, all for an affordable monthly rate. > Get a Quote for IT HelpDesk Support in Great Hills/Arboretum

Onsite IT Support in Great Hills/Arboretum

In the real world, a visit to your site by a Lithium managed services technician are still sometimes necessary in order to solve high level support requests. Our onsite IT support team in Northwest Austin increases your organization's responsiveness to individual employee & companywide IT issues. Our site visit fees to offices in Austin are low across the region and make bringing us onsite a no-brainer. > Get a Quote for Onsite IT Support in Great Hills/Arboretum> More on our Managed IT Services in Great Hills/Arboretum

Cloud Services Management & Private Cloud Management in Great Hills/Arboretum

Transitioning to relying upon cloud services is a series of decisions that all affect long-term performance (and costs) for your company. We use a consultative, security-forward approach to help you prioritize your real needs by assessing your current environment & building recommendations on a scalable cloud-based service. > Get a Quote for Cloud Services Management in Great Hills/Arboretum> More on our Managed Cloud Services in Great Hills/Arboretum

We have valuable experience and expertise in creating, launching and supporting public and private cloud environments that our Northwest Austin managed services team is happy to share with you. The actual migration and switchover to the cloud is carefully handled by our team, and an ongoing support relationship is put in place to ensure optimum performance through ongoing management.

Application, Database & Server Migrations in Great Hills/Arboretum

We have years of expertise in application, database & server migrations for companies both in Great Hills/Arboretum and out of the area, and can complete your migration with very limited downtime. Our general migration scope typically includes user accounts, agent jobs, SQL Server Integration Service (SSIS) packages and other defined data

Our migration services include email migrations to Office 365 (O365) and Google Workspace (G Suite), database migrations to SQL Server, migrations to AWS, migrations to Google Cloud, application porting & re-factoring, application re-engineering & modernization, and full-service lift and shift migrations. > Get a Quote for Migrations in Great Hills/Arboretum

Data Center & Colocation Services near Great Hills/Arboretum

We operate our own data center located in Austin, Texas, featuring carrier-neutral connectivity, multi-layered security & SEC Rule 17-4a Compliant Backup Services. Our data center is active in maintaining client hosted cloud solutions, virtual servers, applications and hosted desktop, along with facilitating secure filesharing and disaster recovery deployments.

The Lithium Networks' data center offers fair and competitive rates that are better than most major providers. > Get a Quote for Data Center, Hosting & Colocation in Great Hills/Arboretum> More on our Data Center / CoLocation Services in Great Hills/Arboretum

Hardware & Software Purchasing in Great Hills/Arboretum, TX

We are authorized partners & have a history of successful negotiation with enterprise brands and major service providers on a national scale. For over a decade, we have built purchasing relationships that ensure our customers get the best value and most competitive pricing.

We are local resellers of all the technology products needed to outfit your office, your network closet, and your business-critical applications. > Get a Quote for Hardware & Software Purchasing in Great Hills/Arboretum> More on our Hardware & Software Purchasing in Great Hills/Arboretum

Cybersecurity Assessment Details

This is a complementary offer! Our managed IT services team will complete an assessment of your infrastructure. Choose one of the following assessments.

All completed assessments include a report on the findings, a meeting for explanation & review of the report, as well as a plan for mitigation with estimate by our team.

We use several protocols to discover and probe network assets. This is useful to maintain a central asset repository and helps reduce risks and shadow IT.

Our proprietary tools detect vulnerabilities in end-user devices like laptops and desktops as well as in network infrastructure, including servers, virtual machines, routers, access points, firewalls, printers, and more. We leverage several sources for gathering vulnerabilities including the NIST’s National Vulnerability Database (NVD) and several OEM sources.

For many customers, AD is the cornerstone of their network, holding the “keys to the kingdom” that needs to be suitably protected. Our team performs AD assessments to identify misconfigurations, weak policies, and privileged user access.

Our tools support scanning a customer’s IT infrastructure for common cybersecurity compliance standards that make up the foundation of a strong cybersecurity strategy. Currently, we analyze compliance standards like PCI DSS, HIPAA, GDPR IV, NIST 800-53, NIST 800-171, CIS, CIS 8.0, ISO 27002, Cyber Essentials, and Essential Eight.

External scans show network weaknesses that could lead to a potential incident. External scans help detect open ports, protocols, and named vulnerabilities in public-facing network equipment such as web servers and firewalls.

All too often users inadvertently install unauthorized applications or uninstall applications mandated by corporate policy. The disparate set of applications makes it difficult for a security practitioner to manage application vulnerabilities. Our analysis includes an application baseline scan to detect anomalies in your application inventory.

Our assessment includes an Application Patching feature that lets us find & mitigate vulnerabilities in third-party Windows applications. This greatly reduces the risk exposure and helps safeguard the network from external actors.

Our Northwest Austin managed services let you offload day-to-day, menial IT tasks like server / network management and IT helpdesk to our Austin-based team, allowing your internal IT to focus on more important goals and objectives. Our IT services costs overall are affordable on a monthly basis compared to the cost of recruiting, training, managing and retaining trained IT personnel for your own internal IT staff in Northwest Austin.

Managed IT Services & IT Support Available All Over Northwest Austin

We provide essential IT services to businesses of all types and sizes throughout the Northwest Austin area.

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